Shipping & Returns

 

Shipping Information

In stock TALA baskets will ship within 2-4 business days. Shipment times for pre-order items will vary based on the artisan's necessary completion timeframe.
 

Easy Returns & Exchanges

Should you receive an item that you are not 100% satisfied with, please return ASAP.

FAQ

By when do the items need to be returned?
We ask that you return any items within 15 days, to receive a refund. Items received after 20 days from original shipment date will be credited to your TALA account. Return items will not be accepted after 30 days of payment.

Who pays the shipping charges for returns?
The customer is responsible for all shipping charges.

Will I receive a refund or a store credit for returns?
Provided that the item is received within 20 days of the shipment date, you will receive a refund.

How and where do I send the items?
We ask that you return the items in their original shipping container, with the original packing materials.